Shipping Rates & Delivery Times

All orders made before 12pm AEST (Monday – Friday) are packaged and dispatched by your chosen carrier the same day for a fast and quick delivery.

Orders Under $100

  • Australia Post Standard
    Rate: $12.95
    Delivery Time: 3 – 7 business days

 

  • Australia Post Express
    Rate: $14.95 (Under 500g) or $24.95 (Over 500g)
    Delivery Time: 1 – 4 business days

Orders Over $100

  • Australia Post or Aramex
    (Cheapest Available)
    Rate: FREE
    Delivery Time: 3 – 10 business days

 

  • Australia Post Express
    Rate: $15.95 (Under 500g) or $29.95 (Over 500g)
    Delivery Time: 2 – 7 business days

 

Note: We are unable to guarantee delivery times and the above are estimates. Delivery time depends on your location and shipping option. However, it typically takes 1-10 business days from the date of payment. Your shipping address, weekends, busy trading periods and public holidays may impact shipping times.

Orders to Western Australia & Northern Territory may need additional time for delivery – no refunds will be processed for shipping delays experienced after despatch.

Discreet Packaging

  • All our parcels and packages are extremely discreet.
  • No information regarding the contents or bong branding is visible on the outside of the box, satchel or envelope.
  • We understand everyone’s circumstances are different and we place a strong importance on keeping our packaging plain and simple.
  • You can safely have our parcels delivered to home or office as there will be no indication of the contents inside.

Same Day Dispatch

  • If you order before 12pm (AEST) on business days (Monday – Friday), we will pack and dispatch your order to the relevant carrier that same day.
  • All orders placed after 12pm AEST (Monday – Friday) will be packaged and picked up by your chosen carrier the following day.
  • Once it’s with your selected carrier, you will receive a shipping confirmation email and you’ll be able to track your order via your shipping/tracking number.
  • Please allow 24 hours for your tracking information to be visible.
  • Note: Same-day dispatch and shipping does not include weekends and public holidays.